Privacy Policy
A. Personal Information You Provide
We may collect the following information when you inquire, book, or communicate with us
Full name
Contact details (email, phone number, address)
Passport information
Travel preferences and history
Emergency contact details
Payment details (processed securely through third-party providers)
Company or organization details (for MICE or corporate travel)
B. Automatically Collected Information
When you visit our website or digital platforms, we may collect:
IP address
Browser type and device information
Cookies and usage data (e.g., pages viewed, time spent on site)
C. Information From Third Parties
We may receive information from:
Partner suppliers (airlines, hotels, cruise companies, DMCs)
Corporate clients arranging travel on behalf of employees
Referral partners or affiliates
How We Use Your Information
We use your information to:
Process travel bookings, reservations, and payments
Provide travel advice, itinerary management, and customer support
Communicate updates, confirmations, and relevant travel alerts
Customize travel offers based on your preferences
Fulfill contractual obligations with suppliers and partners
Conduct internal analytics to improve our services
Comply with legal obligations (e.g., immigration, security)
Legal Basis for Processing (If Applicable)
Where required by law, we process personal data based on:
Contractual necessity (to fulfill your bookings)
Consent (for marketing and optional data sharing)
Legitimate interest (service improvement, fraud prevention)
Legal compliance (government reporting or safety requirements)
Sharing and Disclosure of Information
We may share your data with:
Travel suppliers (airlines, hotels, tour operators, cruise lines)
Global distribution systems and booking platforms
Payment processors
Insurance providers (if you purchase travel insurance)
Corporate clients (if your employer books travel on your behalf)
Government authorities when required by law
Service providers (IT support, marketing tools, CRM systems)
We do not sell your personal information.
Data Retention
We retain personal information only as long as necessary for:
Completing your bookings
Fulfilling legal and financial obligations
Resolving disputes and maintaining records
After this period, data is securely archived or deleted.
Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your data from:
Unauthorized access
Misuse or alteration
Loss or theft
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.
International Data Transfers
As part of global travel arrangements, your data may be transferred to countries outside your place of residence. We ensure such transfers comply with applicable data protection requirements.
Your Rights
Depending on your location, you may have the right to:
Access personal data we hold about you
Correct inaccurate or outdated information
Request deletion of your data
Withdraw consent (for non-essential uses)
Object to certain types of processing
Request data portability
To exercise these rights, contact us at info@kaseltravelsolutions.com
Cookies and Tracking Technologies
We use cookies to:
Improve website functionality
Analyze site traffic
Personalize your experience
You may disable cookies through your browser settings, though this may affect website performance.
Marketing Communications
With your consent, we may send newsletters, travel promotions, and updates. You can unsubscribe anytime using the link in each email or by contacting us directly.
Children’s Privacy
We do not knowingly collect personal data from children under [insert age, typically 13 or 16] without parental consent. If we learn that we have such data, we will delete it promptly.
Updates to This Policy
We may update this Privacy Policy from time to time.