Frequently asked questions

How can I book a trip with your agency?

You can book by contacting us through our website, social media, and email, or calling our customer service hotline.

Do you offer group discounts?

Yes, we offer discounts for group bookings. Please contact us for details and requirements.

Can I customize my travel itinerary?

Absolutely! We specialize in creating personalized travel itineraries tailored to your preferences.

What payments do you accept?

We accept credit/debit cards, bank transfers, and cash payments. Some online payment gateways may also be available

Can I book flights and accommodations separately?

Yes, you can book flights or accommodations separately or as part of a package.

Can you help with last minute bookings?

Yes, we can assist with last-minute bookings, but availability may vary, and additional charges might apply.

Are your hotel rates cheaper than booking directly?

Our rates are often competitive, as we have partnerships with various hotels and resorts, offering exclusive deals to our clients.

Do you provide visa assistance?

Yes, we assist with visa processing and documentation for various destinations. However, approval depends on the respective consulate or embassy

What documents are required for international travel?

For international travel, you generally need a valid passport, visa (if required), and travel insurance. Additional documents may vary by destination

Do I need travel insurance?

Travel insurance is highly recommended for unforeseen events such as flight cancellations, medical emergencies, or lost belongings.

Do you offer guided tours?

Yes, we offer both group and private guided tours, led by professional and knowledgeable guides.

Can I add extra activities to my tour package?

Of course! We can include additional activities or excursions to make your trip more enjoyable.

Are the tour guides multilingual?

Yes, we have multilingual guides who can cater to different languages depending on the destination.

What is your cancellation policy?

Our cancellation policy depends on the service and package booked. Please refer to the terms and conditions provided at the time of booking.

Can I get a refund if I cancel my trip?

Refunds are subject to the cancellation policy of airlines, hotels, and other service providers. Processing fees may apply.

Do you arrange honeymoon or romantic getaways?

Yes, we offer special packages for honeymoons, anniversaries, and other romantic getaways.

How can I contact customer support during my trip?

You can reach us through our 24/7 helpline or email for any assistance while traveling.